Accessibility

Accessibility Statement for CivilServiceLive.gov.uk

 
This accessibility statement applies to:
 
We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • change colours, contrast levels and text size
  • navigate most of the site using only a keyboard
  • use the site with assistive technologies such as screen readers
This website is partially compliant with WCAG 2.1 AA standard, due to the non-compliances and exemptions listed below.
 

Non-accessible content

 
The following content is not accessible:
 
  1. Some images may be missing alternative text
  2. Some images may not include a descriptive alternative text attribute, which may make the content inaccessible to users of screen readers.
  3. Certain interactive components
  4. Some interactive components (such as bespoke filters, dynamic lists, and embeds from third parties) may not be fully operable using a keyboard or may not provide consistent feedback to assistive technologies.
  5. Page structure inconsistencies
  6. Some documents are in PDF or Word format and are not accessible
There are instances where heading order or landmark usage may not fully align with WCAG recommendations, which can impact navigation for users of assistive technology.
 

What we are doing to improve accessibility

We plan to:
  • continue reviewing automated and manual accessibility test results regularly
  • ensure ongoing improvements to text alternatives and ARIA markup
  • enhance keyboard navigation for interactive components
  • improve heading structure and page landmarks across templates
  • review third-party elements for compliance or acceptable fallbacks

How we tested this website

The scope of our accessibility testing included:
 
Automated tools:
  • WAVE (WebAIM)
  • Chrome Lighthouse accessibility audit
Manual testing:
  • keyboard navigation check (Tab, Shift+Tab, Enter, Space)
  • screen reader testing with VoiceOver and NVDA
  • contrast checks with colour contrast analysers
Testing was carried out during the development and ongoing maintenance of the website.
 

Technical specifications

Accessibility of CivilServiceLive.com relies on the following standards and technologies:
  • WCAG 2.1 AA
  • ARIA best practices
  • Semantic HTML
  • Progressive enhancement
  • Compliance with modern browser accessibility features
 

What to do if you cannot access parts of this website

 
If you need information on this website in a different format (accessible PDF, large print, easy read, audio, etc.), or you cannot access a part of the website, you can contact us:
 
 
We will consider your request and respond within 5 working days.
 

Reporting accessibility problems with this website

 
We aim to respond to accessibility feedback within 5 working days.
If you find a problem not listed on this page, please contact us using the details above.
 

Enforcement procedure

 
If you are not satisfied with our response to your complaint, you may wish to contact your local authority’s equality office, the Equality and Human Rights Commission (EHRC), or the relevant enforcement body in your jurisdiction.
 
Preparation of this accessibility statement
 
This statement was prepared on 10 February 2026.
This website was last tested for accessibility on 12 February 2026.
We will review this statement at least once a year or when there are significant changes to site design or content.
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